Please note that international orders may be subject to additional customs duties and taxes, which are the sole responsibility of the customer. Goodshirts does not cover or assume liability for any customs fees incurred. All charges imposed by your country’s customs office are the customer's responsibility.

Jersey Pre- Order Information

Jerseys are considered a specialty item and are part of a pre-order. Domestic pre-orders can take up to 3-4 weeks to fulfill and another 7 days to ship and deliver. International pre-orders can take up to 7-8 weeks to deliver.

Order and Shipping Information

Goodshirts ships to all 50 states as well as APO/FPO addresses, as well as most international countries.

Please kindly note that Goodshirts restricts shipping to certain countries due to legal restrictions or shipping carrier limitations. As of now, we are unable to ship out a jersey to the following destinations:

• Israel

• Brazil

• Crimea, Luhansk, and Donetsk regions in Ukraine

• Russia

• Belarus

• Ecuador

• Cuba

• Iran

• Syria

• North Korea

• Isle of Man

Domestic (USA) orders that contain jerseys are shipped using USPS.

International orders (rest of the world) that contain jerseys are shipped using USPS International. 

To track your order, please visit USPS tracking here.

If your order contains multiple items, please kindly note that there is a possibility of split shipments from different print providers and carriers.

Pre-Order Shipping Timelines

Domestic (USA): Pre-orders can take up to 3-4 weeks to fulfill and another 7 days to ship and deliver.

International (rest of the world): Pre-orders can take up to 3-4 weeks to fulfill and another 8-21 days to ship and deliver.

Please note we are unable to offer expedited shipping and fulfillment services at this time and delivery dates can't be guaranteed.

Shipping costs vary by product and destination. 

Shipping Address Changes

We are able to accommodate shipping address changes up until you receive tracking information to your email. 

To request a shipping address change, please contact the Goodshirts Customer Service team here. 

Please include your order number and your updated address in the below format:

Name:  

Address Line 1: Street Number, Street Name  

Address Line 2: Apartment or Suite # (If applicable)  

City/Suburb:  

State/Province:  

Zip/Postal code:  

Country:

Phone Number:  

Email:

Shipping address changes will not reflect on your confirmation page or shipping email.

**Please kindly note that we are a small team, and not all requests can be accommodated. Although we try our best to keep our customers happy and all requests taken care of, sometimes we are unable to assist everyone. You will receive confirmation if your request has been approved.

Cancelations

Order cancelations are only able to be accepted until the pre-order closes. This can vary from 2-5 days from the date of purchase.

To cancel an order please contact the Goodshirts Customer Service team here. Canceling an order is only possible during ghettos pre-order. If your order has been marked as processed by the vendor , order cancelations can not be guaranteed. 

If your order cancelation is confirmed, please allow up to 8-10 business days for any refunds  to process back to your original payment method. If your refund has not been received within that time frame, please contact Customer Support.

**Please kindly note that we are a small team, and not all requests can be accommodated. Although we try our best to keep our customers happy and all requests taken care of, sometimes we are unable to assist everyone. You will receive confirmation if your request has been approved.

Change Order Requests (size, color, style, type)

Changes to your order like size, color, etc are only able to be accepted until the pre-order closes. This can vary from 2-5 days from the date of purchase. Please note, order changes will not reflect on your original confirmation page or shipping email.

To request an order edit, an order please contact the Goodshirts Customer Service team here.

**Please kindly note that we are a small team, and not all requests can be accommodated. Although we try our best to keep our customers happy and all requests taken care of, sometimes we are unable to assist everyone. You will receive confirmation if your request has been approved.

Return To Senders

An order may be returned to the sender for multiple reasons:

• Incorrect or incomplete address provided by the customer

• Unclaimed packages at customs or delivery points

• Refused or returned by the customer upon delivery

• Packages unclaimed at customs due to unpaid duties or taxes

If your order is returning to the sender, please reach out to the Goodshirts Customer Service tea here. To receive a reshipment of your order, the original order must first be returned and processed back at the shipping warehouse. 

Note that returning mail is lower priority to carriers and it can take some extra time to be returned to the sender.

Damaged/Received Incorrect Item

If you have received an incorrect item or your order arrived damaged, please contact the Goodshirts Customer Service team here for assistance.

Returns/Exchanges

If you would like to return your order for a refund or an exchange, please contact the Goodshirts Customer Service team here. Please do not return your order without reaching out to our team first.

Jerseys postmarked within 7 days of delivery in new, unworn condition, purchased from thegoodshirts.com, will be eligible for a return or exchange. Customers are responsible for all return postage costs, unless the order arrived incorrect or damaged.

Please note, only variant and equal item value exchanges are permitted at this time. Washed or worn items are not permitted for a return or exchange.

Original shipping charges for orders are non-refundable, with the exception of damaged or incorrectly shipped items.

Once your order has returned and processed back at the warehouse, a refund will be given or an exchange order will be placed. If you are returning your order for a refund, please allow up to 8-­10 business days for the refund to process back to your original payment method.

You will receive an email with your order ID and tracking link once shipped. Allow 24-48 hours for courier systems to update.

Changes to size, color, or address are NOT guaranteed once payment is processed. Please contact support immediately.

Items must be postmarked within 7 days of delivery in new, unworn condition. Customers pay return postage. Only variant/equal value exchanges are allowed.

Report issues within 7 days of delivery for assistance. Include your order number and clear photos of the damage.

It covers Lost Packages, Stolen Packages (marked delivered but missing), and Damaged Items. Claims must be submitted within 7 days.

Visa, Mastercard, AMEX, Apple Pay, Google Pay, PayPal, and Affirm (payment plans).

Sent via email from [email protected]. They do not expire, are non-refundable, and cannot be canceled.